What are my username and password for ILLiad?

Emory students, faculty & staff: use your Emory Network ID (NetID) and Password to login to ILLiad. This is the same username/password you use for systems like Canvas, OPUS, and PeopleSoft.

ATTENTION ILLIAD PROXY USERS: contact your library's ILL office if you are unsure of your password.

If you are having difficulty logging in to ILLiad, please contact your library's interlibrary loan office for assistance.

If you need to reset or change your network password, you may do so via the Emory MyPassword system. Further help with passwords is available from the IT Service Desk (404-727-7777) from 7 a.m. to 6 p.m. Mon-Fri. Limited IT support is available after hours, on weekends, and on holidays.

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What is my Home Library?

Use the chart below to determine which of Emory's libraries is your Home Library, according to your affiliation with the university. Click on a library name to go to that library's home page. Your Home library is also indicated on your user information records in ILLiad. Note that the Woodruff Main Library ILL office now provides interlibrary loan services for Health Sciences Center Library users.

In rare cases, you may be contacted by the the ILL office at your original Home library to determine if, because of the nature of your research, another Home library would be appropriate in ILLiad for ILL purposes only.

School or Division	Home Library
Business School	Woodruff Main Library
Emory College	Woodruff Main Library
Emory Hospital	Health Sciences Center Library
Graduate School of Arts and Sciences	Woodruff Main Library
Grady Hospital	Health Sciences Center Library
Law School	Law Library
Medical School	Health Sciences Center Library
Nursing School	Health Sciences Center Library
Oxford College	Oxford College Library
School of Public Health	Health Sciences Center Library
Theology School	Theology Library
University Administration	Woodruff Main Library
Other	Woodruff Main Library

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What is ILLiad ?

ILLiad is an acronym for InterLibrary Loan internet accessible database and is the electronic system that has managed interlibrary loan (ILL) and document delivery requests at Emory since January 2001.

ILLiad enables you to:

• Register once so that you will not have to enter any personal information when placing requests
• Update your registration information online as needed
• Check the status of and/or edit your requests online
• Request ILL renewals online
• Resubmit canceled requests online
• Receive automatic e-mail notices regarding the status of your requests

ILLiad also provides:

• Streamlined request processing by library staff so that requested items arrive more quickly
• Electronic delivery of articles via the web

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Why do I have to register in ILLiad?

Registration with ILLiad is a one-time process which serves the following purposes:

• Entering your contact information and delivery preferences enables library staff to communicate effectively with you about your requests and to deliver requested materials accurately when they arrive.
• Entering your departmental or school affiliation allows the libraries to track the demand for ILL and document delivery services from different parts of the university so that the libraries can improve our services and collections to better meet your needs.
• Your contact information and delivery preferences are stored in ILLiad and are linked to each request you submit so, unless this information changes, you'll never need to enter it in ILLiad again.

Please note that it is your responsibility to keep your contact information and delivery preferences current in the ILLiad system. Changes made with other offices on campus (like the Registrar or Human Resources) will not be reflected in ILLiad, nor will changes made in ILLiad be transferred to any other system.

Your personal and request information in ILLiad is confidential and will be used primarily for processing your requests and communicating with you about them. In addition, the libraries generate reports about various aspects of ILL and document delivery activity. However, we will never include information that identifies an individual requester in any report without his/her explicit permission.

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What is interlibrary loan and what are my library's ILL policies and procedures?

As defined by the Interlibrary Loan Code for the United States, interlibrary loan (ILL) is the process by which a library requests materials from and/or supplies materials to another library. The purpose of interlibrary loan is to obtain, upon request of a library user, materials not available in the user's local [i.e., Emory] library. In other words, the Emory libraries engage in interlibrary loan when they request materials from or supply materials to libraries outside Emory University.

Interlibrary loan (borrowing) services at Emory are available only to Emory students, faculty and staff. Users of non-Emory libraries should contact their primary academic, public or other library regarding interlibrary loan services.

Emory students, faculty & staff, please click on the library name below for information about the interlibrary loan services offered by your Home library.

Woodruff Main Library ILL	Oxford College Library ILL
Health Sciences Center Libraries ILL	Theology Library ILL
Law Library ILL

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What is document delivery and what document delivery services do the Emory Libraries offer?

In the broadest sense, document delivery is the provision of books, articles, etc. from any source upon request, including interlibrary loan. However, most Emory libraries define document delivery more narrowly to mean the delivery of items from Emory library collections to Emory students, faculty and staff. The Emory libraries provide a variety of document delivery services, including delivery of items from from the Library Service Center, between the the Atlanta and Oxford campuses, and/or from their own collections.

The Library Service Center (LSC) uses ILLiad for electronic delivery of journal articles to Emory students, faculty and staff, in addition to delivering entire books and journal volumes to the owning library. Requesters must be registered in ILLiad to receive journal articles from the LSC.

Click on the library name below for information about the document delivery services provided by that library. Please note that many of these services are limited to library users from a particular department or school and/or with a particular status (e.g. faculty).

Woodruff Main Library	Law Library
Goizueta Business Library	Oxford College Library
Science Commons Library	Library Service Center
Theology Library (DMin students)	Health Sciences Center Library
Theology Library (Faculty)

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How does electronic delivery of articles work?

All new ILLiad user accounts are configured to receive articles electronically by default. If you do not wish to receive documents electronically, please contact your ILL office to request that your article delivery method be changed.

Users will be notified via e-mail when requested articles are available for viewing. To view electronic document(s), logon to ILLiad, click on the Electronic Documents button under View/Edit, and click on the View link for the document you wish to view. Clicking on the Transaction Number link will display details of your request.

The documents will be in PDF format, so you will need to have Adobe Acrobat Reader (version 4.0 or higher) installed in order to view them. All library and computer lab workstations already have this software loaded. If you need to download or update Acrobat Reader on your personal workstation, you can do so for free via the Adobe® download site.

Electronic documents will be available via ILLiad for 30 days or until they are deleted by the user, whichever is earlier. If you accidentally delete an article that has been posted less than 30 days, contact your library's ILL office immediately to restore access to the article.

Please note that we may not be able to deliver all article-length documents electronically. When electronic delivery is not possible, we will notify users via e-mail that a paper copy of the requested item is available for pickup at their usual location.

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Can I see my finished and cancelled requests?

Yes! In the View/Edit section of the ILLiad Main Menu, click on Cancelled Requests or Finished Requests, as appropriate. ILLiad was implemented at Emory in January 2001 and all requests submitted since that time are still in the system. In time, older records will be purged from ILLiad. However, our policy will be to keep requests online for three to five years for statistical purposes and to comply with record keeping requirements of copyright law.

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What web browser should I use?

You need a Web browser that can handle forms, tables, and preferrably Cascading Style Sheets (CSS). We recommend the current versions of either Microsoft Internet Explorer or Mozilla Firefox.

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What about security if I use a public workstation?

There are computers with internet access available for your use in many locations. These include all of the libraries and computer laboratories on the Atlanta and Oxford campuses. Library and/or university IT staff can assist you in using these computers.

Security should not be a problem if you use caution when using shared workstations. However, you should be aware that web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests and/or personal information in ILLiad, you can take the following steps:

• Access ILLiad only from your personal computer or an otherwise secure workstation.
• Access ILLiad from a shared workstation and be sure to exit from the web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.

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Why does my browser say you're sending a cookie? What's in it?

The Active Server Pages technology that ILLiad uses to provide live reporting via the web sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use the ILL web pages and ILLiad without any problems.

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